Can you advise what time you can pick up?

We will need time to get to your hotel from our office, the comfortable way is you could just put the laundry at the concierge, write it down on a piece of paper: the laundry is for ”Laundry Bali” and put it on your laundry bag. And let the hotel staff know that we will come soon to pick it up. You could also put our telephone or Whatsapp number on the paper.